For clinical research units

Participant information for clinical studies.

One branded place for the study: protocol documents, the visit schedule, the team, and the number that reaches the research nurse. A link or a QR code. No app, no participant login.

Someone reading study information on a phone, with a notebook open beside them
Someone at home looking something up on a phone

Participants rarely leave because of the science.

They leave because the practical side got hard. The consent pack went into a drawer in week one, the visit schedule lives in an email thread, and nobody is sure which number reaches the research nurse.

No protocol amendment fixes that. It is an information problem, and it belongs on the phone in their pocket.

What a study publishes with it.

Configured per study in the same admin, with no code changes, and branded as the study rather than as us.

A study home screen branded as Northgate Hospital, listing the welcome, the research team, study reminders and study information A study information screen grouping study documents, study forms and study investigations A study reminders screen covering what to bring to each visit, telling the team about a medicine change, and that a participant can stop at any time

We store nothing a participant types.

PatientMemo runs no surveys or questionnaires of its own, and holds no participant responses. Where a study collects answers, the app links out to the study’s own form, on its own tooling.

So a deployment adds no new processor to the study’s data flow, and no new route out for identifiable data.

A portfolio of studies, one platform.

A unit rarely runs one study. Any number deploy from one platform, so a second study is a content exercise rather than a second procurement.

Branded per study

Own logo, colours and banner text, so a sponsor-facing study and an investigator-led one look like what they are.

Isolated from each other

Every request is scoped to the organisation that owns it, and a test suite tries to cross that boundary and must fail.

The same admin throughout

Your team writes every word participants read, and you control who publishes it.

Live in days, not months.

  1. Create the study in the admin

    The sites, the team and the content. No code changes, no integration.

  2. Put the link or QR code in the consent pack

    Its own URL, for the consent pack, the visit letter or the poster in the waiting area.

  3. Keep it current for the life of the study

    Amendments and changed contacts are edited directly, so participants see what the study currently says.

What your R&D and IG teams will ask.

Read the full FAQ, or send the question your team is stuck on.

Running clinics as well as studies?

The same platform deploys as a clinical service companion.

Pilot PatientMemo at your research unit.

Run it for one study, with your own protocol, sites and study team in it rather than an example, and see what it changes.

Request demo