Website terms of use
These terms govern your use of patientmemo.com. Last updated 28 August 2026.
This website is not medical advice. Everything here is descriptive material about a software platform for healthcare organisations. Nothing on this site is clinical guidance, and nothing on it should be used to make a decision about anyone’s care. If you have a health concern, contact your own clinician. In an emergency call 999.
The screens on this site are demonstrations
Every app screen shown on this website is a demonstration build. Kingsway Clinic, Meridian Health and Northgate Hospital are fictional organisations, created by us to show how the product looks when it carries a customer’s branding. They are not customers, not partners, and no endorsement by any real organisation is implied. The NORTHGATE-HCM study shown on the research page is fictional too: there is no such study, no sponsor and no participants, and no real trial carries that name.
The clinicians, conditions, appointments, contact details and reminders visible in those screens are illustrative. They are not real patient records, and no real person’s information appears anywhere on this site. Telephone numbers use ranges reserved by Ofcom for fictional use and email addresses use the reserved .example domain.
Using this website
You may read, print and share pages from this site for your own or your organisation’s internal evaluation. You may not:
- copy, republish or resell the content commercially without our written permission;
- present the demonstration screens as your own product, or as a real deployment;
- attempt to gain unauthorised access to the site, or interfere with its operation;
- use the site in any unlawful way, or to send unsolicited commercial email to the addresses on it.
Intellectual property
The PatientMemo name and logo, the software, the page designs and the written content on this site belong to us or to our licensors. Product names belonging to other organisations remain theirs.
Accuracy and availability
We keep this site accurate and up to date as far as we reasonably can, but we do not warrant that it is free of error or that it will always be available. We may change, suspend or withdraw any part of it without notice.
Links to other sites
Where we link elsewhere, we do not control that site and are not responsible for its content or its privacy practices.
Liability
Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, we are not liable for any loss arising from your reliance on this website. Where a written agreement is in place between us, liability is governed by that agreement, not by this page.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Contact
Questions about these terms: patientmemo@protonmail.com. How we handle personal data is set out in our privacy notice.